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CloudSense Package Updates for Salesforce Summer ‘25 Compatibility

Overview

"CloudSense Package Updates NEEDED to Prevent Service Interruption" was reported due to upcoming Salesforce Summer ‘25 release compatibility issues. Without updates, workflows such as configuring quotes, creating orders, provisioning systems, and billing operations would be impacted. The solution involved installing the latest CloudSense packages and running regression tests to ensure functionality.

Information

Issue: CloudSense Package Updates needed to prevent service interruption due to Salesforce Summer ‘25 release.

Resolution Steps:

  1. Identify the Required Updates:
    • Check for alerts regarding package updates needed for Salesforce compatibility.
  2. Install Latest CloudSense Packages:
  3. Run Regression Tests:
    • Perform a quick regression of critical flows to ensure proper functionality after the update.
  4. Verify Resolution:
    • Confirm that all workflows are functioning correctly post-update.

Note: Ensure to use the correct URLs for sandbox or production environments as needed.

Frequently Asked Questions

How do I know if I need to update my CloudSense packages?
You will receive alerts indicating the need for updates to remain compatible with upcoming Salesforce releases, such as the Summer ‘25 release.
What should I do if I encounter issues after updating the packages?
Run regression tests to ensure all critical workflows are functioning. If issues persist, contact CloudSense support with detailed information.
Can I use the same installation URLs for both sandbox and production environments?
No, ensure to use the appropriate URLs for sandbox or production environments as specified in the instructions.
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  1. Priyanka Bhotika

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