Overview When creating an Extension Period MACD order in Salesforce (including via anonymous Apex) using csordtelcoa.API_V1.addSubscriptionsToMacOpportunity(List<Id> subscriptionIds, Id opportunityId,...
Problem When attempting to save records, create associations between records, or perform operations that involve lookup relationships, errors occur indicating that the ID value in a lookup field is of...
Problem When attempting to update Order Enrichment (OE) attributes in the Solution Console, you may find that the UI does not allow edits due to the current basket stage. This typically occurs when: T...
Symptom How are Subscription Numbers generated? What determines the format and sequence of csordtelcoa__Subscription_Number__c? Cause N/A (informational) Resolution Generation logic Subscription Numbe...
Symptom When attempting to delete a related product (e.g., an add-on service) from a MACD basket, the product remains visible in the basket after clicking the delete button. The browser console may sh...
Problem When deploying test classes after upgrading to CloudSense R36, test methods fail with the following validation error: System.DmlException: Insert failed. First exception on row 0; first error:...
Symptom Tax-related attributes (e.g., Listed Unit Price with Tax, Tax Amount Recurring, Price Per Unit With Tax) are not populated on deliverables and invoices for certain order types (e.g., Cash Pay ...
Problem When attempting to update a subscription record (e.g., changing subscription details, modifying attributes, or performing MACD operations), an error occurs: "Approval request failed because th...
Symptom When attempting to generate specifications for a service using the API: csedm.API_1.generateSpecifications(new List<String>{'<SERVICE_ID>'}, new List<String>(), false); The operation fails wit...
Problem When attempting to add a solution to a basket in the CloudSense Solution Console, the operation fails with the following error: ERROR Error: Solution Template (a2w6D0000005XSQQA2) not found on...