Symptom Tax-related attributes (e.g., Listed Unit Price with Tax, Tax Amount Recurring, Price Per Unit With Tax) are not populated on deliverables and invoices for certain order types (e.g., Cash Pay ...
Problem When attempting to update a subscription record (e.g., changing subscription details, modifying attributes, or performing MACD operations), an error occurs: Approval request failed because the...
Symptom When attempting to generate specifications for a service using the API: csedm.API_1.generateSpecifications(new List<String>{'<SERVICE_ID>'}, new List<String>(), false); The operation fails wit...
Problem When attempting to add a solution to a basket in the CloudSense Solution Console, the operation fails with the following error: ERROR Error: Solution Template (a2w6D0000005XSQQA2) not found on...
Problem When using the CloudSense Solution Management API to display custom messages (e.g., error messages, success messages) via CS.SM.displayMessage(), the timeout parameter is ignored. Messages dis...
Problem When executing custom JavaScript code in the CloudSense Solution Management Console (e.g., in a custom UIPlugin or event handler), an error occurs: TypeError: solution.getComponentByName is no...
Symptom The Solution Console throws a TypeError when switching between components or expanding detail pages: TypeError: Cannot read properties of undefined (reading 'forEach') The error typically occu...
Problem When creating a new solution using a specific Product Definition, a JavaScript error occurs: TypeError: Cannot convert undefined or null to object The error prevents the solution from loading ...
Symptom When opening a Sales Order page, a JavaScript alert immediately appears: Remoting response size exceeded maximum of 15 MB The Sales Order UI fails to load, preventing the user from viewing lin...
Symptom After upgrading to R37 (or later), Sales Console and Solution Manager stop working. The application may throw errors or behave unexpectedly when interacting with configurations. Cause Custom p...