Articles

• Programmatic Orders Fail to Push to Google Ad Manager with buyerPermissionType Error

  Problem When attempting to push Programmatic Guaranteed (PG) or other programmatic orders to Google Ad Manager (GAM), the operation fails with the following error: NotNullError.NULL @ [0].buyerPermiss...

• Product Definitions Not Compiling After Configurator Package Upgrade

  Symptom After upgrading the CloudSense Configurator (cscfga) package to R36 or later, clicking the Compile Model button on a Product Definition page throws an error. The compilation fails because the ...

• Product Configurations Not Appearing in Deal Management Due to Custom JS Sorter Plugin

  Symptom Product configurations are not showing in Deal Management for a specific basket. The product code attribute is not blank and product/solution definitions are active. Cause A custom JS sorter f...

• Product Configuration Name with Trailing Space Causing Display Issues

  Problem When viewing product configurations in the Solution Console or on order records, some product names appear to be missing, blank, or display incorrectly. The configuration exists and functions ...

• Product Basket "Dirty" State After Custom AfterSave Hook Updates

  Problem After configuring products in the Solution Console and saving the configuration, the basket remains in a dirty state, indicating unsaved changes even though the save operation appeared to comp...

• Primary Trafficker Null Error When Pushing Orders to Google Ad Manager

  Problem When attempting to push a Programmatic Order to Google Ad Manager (GAM), the operation fails with the following error: NotNullError.NULL @ [0].primaryTrafficker This error indicates that GAM i...

• Pricing Synchronization Failure Due to Missing Certificate in Custom Setting

  Symptom The Pricing Service UI (/apex/PricingServiceUI#/sync) fails when attempting to synchronize pricing data. The synchronization request does not reach the CloudSense messaging API. Additionally, ...

• Pricing Not Triggered When Changing Attribute in Solution Console (impactsPrice Not Enabled)

  Symptom When changing a specific attribute value in the Solution Console (e.g., Service Type), no pricing call is triggered. The pricing does not update, and no GraphQL request is sent to the Pricing ...

• Pricing Attribute Value Null or Empty Preventing Save

  Problem When attempting to validate or save a solution in the CloudSense Configurator, an error occurs stating: Attribute Value should not be null/empty This error typically occurs when pricing-relate...

• Order Generation Clears Solution Association on Product Configurations Marked as Ignored

  Symptom After running order generation (csordtelcoa.API_V1.generateOrdersFromOpportunities), certain Product Configuration records have their cssdm__solution_association__c field cleared (set to null)...