Problem When using the CloudSense Solution Management API to display custom messages (e.g., error messages, success messages) via CS.SM.displayMessage(), the timeout parameter is ignored. Messages dis...
Problem When executing custom JavaScript code in the CloudSense Solution Management Console (e.g., in a custom UIPlugin or event handler), an error occurs: "TypeError: solution.getComponentByName is n...
Symptom The Solution Console throws a TypeError when switching between components or expanding detail pages: TypeError: Cannot read properties of undefined (reading 'forEach') The error typically occu...
Problem When creating a new solution using a specific Product Definition, a JavaScript error occurs: "TypeError: Cannot convert undefined or null to object" The error prevents the solution from loadin...
Symptom When opening a Sales Order page, a JavaScript alert immediately appears: Remoting response size exceeded maximum of 15 MB The Sales Order UI fails to load, preventing the user from viewing lin...
Symptom After upgrading to R37 (or later), Sales Console and Solution Manager stop working. The application may throw errors or behave unexpectedly when interacting with configurations. Cause Custom p...
Symptom Product Configurations (line items) are not visible on a Sales Order in the UI. The Sales Order page loads but the line items section appears empty, even though Product Configuration records e...
Symptom CS Async Batch driver is not functioning. Online Order records are not being picked up for processing. Additionally, csutil async jobs may fail with the error: "You have uncommitted work pendi...
Symptom When submitting a basket (SOF), an error occurs related to NOCHANGE configurations having incorrect MRR (Monthly Recurring Revenue) delta values. Configurations marked as NOCHANGE should have ...
Symptom A notification is received that a Salesforce certificate used for CloudSense integration is expiring soon. If the certificate expires without renewal, CloudSense services (Configurator, Soluti...