Table of Contents Overview Solution Verification Frequently Asked Questions Overview After calling cssmgnt.API_1.moveConfigurations, the target Solution may show copied configurations where configurat...
Overview If orchestration does not progress (sometimes with no UI error) in a Salesforce Sandbox, CloudSense service logs may show the message EXTERNAL_POLLING_DISABLED. This indicates that External P...
Overview In Framework Agreement Management (FAM), the Negotiated Recurring numeric input may display an unwanted leading zero after you clear the field and type a new value (for example, typing 230 di...
Overview When connecting a Salesforce sandbox to GAM, the connection test (for example, “Check Login” from an Ad Server configuration record) can fail with the error Incoming request is rejected due t...
Overview When pushing a Sales Order to GAM, the Sales Order may remain stuck in Pending Booking with no visible error (for example: It doesn't throw any error). Booking may appear successful, but the ...
Contents Overview Error / Symptom Root Cause Solution Validation / Confirmation Notes / Common Pitfalls Frequently Asked Questions Overview In a Salesforce Full Copy sandbox running CloudSense package...
Overview After upgrading to CloudSense R37, clicking Offers → Generate Variants may fail to launch the expected variant generation experience or may open an older/legacy variant generation page (often...
Overview Users may report that the Components section “does not load” or that components are “not visible” in a specific CloudSense basket, even though the basket page itself renders. This behavior c...
Contents Overview Solution Validation (How to verify) If it still doesn’t work Frequently Asked Questions Overview You may see behavior such as After revisitng the Deal Management page, I still can't ...
Contents Overview Solution Validation Frequently Asked Questions Overview You may see CloudSense Clone Bundle create far more Product Configurations (PCs) than expected (for example, 2 PCs becoming 6,...