Problem When attempting to validate or save a basket in the Solution Console, the operation fails with an error similar to: Delegate function storeConfiguration failed: Delegate experienced an error: ...
Symptom When opening a Product Basket, the Billing Account (BA) picker on the basket main page and at Order Enrichment shows no Billing Accounts, even though multiple active, billable BAs exist on the...
Problem When attempting to save a basket or solution, the operation fails with a 500 error. The CloudWatch logs show errors similar to: Duplicate attribute definition name POP Value for product defini...
Symptom When opening a basket for a change order, the system displays: Basket contains archived Solutions. Do you want to upgrade them? The basket fails to load even if the user accepts the upgrade pr...
Symptom After upgrading CloudSense Configurator (cscfga) package and updating custom Apex classes to the new version, active configurations work correctly but archived configurations throw errors when...
Symptom The Availability Check function on Sales Orders fails with an Integration Error message. The error affects one or more integrations (e.g., DFP/ad server inventory checks). Availability Check S...
Problem Ad Server Inventory synchronization jobs are completing their runs but the status remains Pending, and no changes are applied to the Ad Servers. When attempting to manually synchronize, users ...
Problem When attempting to run an Ad Server Inventory Sync in CloudSense Digital Fulfilment (Media), an error occurs: There is a pending message for the Ad Server Inventory Synch on this record. New r...
Problem After a CloudSense org has been provisioned or reprovisioned, users encounter a 401 Unauthorized error when attempting to access the Solution UI or perform operations like submitting baskets o...
Overview When opening certain Sales Orders, the CloudSense Sales Order Visualforce UI may be blocked by a JavaScript alert stating: “Remoting response size exceeded maximum of 15 MB.” This occurs when...