Symptom When calling csfamext.DynamicGroupApi.getProductsFromFrameAgreement(String faId), the API returns all products matching the frame agreement's filter criteria. There is no method signature that...
Symptom When attempting to save discounts via the Negotiate Price function in Deal Management, the save operation fails silently or with an error. The discount values cannot be persisted. Cause One or...
Symptom After installing a CloudSense patch or package update, new UI elements appear on the Solution Management screen that were not present before: Sorting toggle Grouping toggle Remove Sol button (...
Symptom After upgrading to R37 (or later), the Deal Management page keeps loading infinitely. The page never completes loading and users cannot interact with it. Cause A custom ProductConfigurationLoa...
Symptom A product basket is stuck in Invalid configuration status. The basket cannot be submitted because one or more Product Configurations fail validation rules. The issue may work correctly after m...
Symptom When clicking the Deal Management button on a basket, the page fails to load and displays the following JavaScript error in the browser console: Uncaught (in promise) TypeError: Cannot read pr...
Problem When attempting to submit a record for approval using CloudSense Click Approve, an error occurs: Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, [Custo...
Problem When attempting to activate a change order (MACD) for an existing LMA (Licensed Material Agreement) subscription, the activation fails with an error message indicating that a custom validation...
Problem After upgrading CloudSense from R33 to later versions (R34, R35, R36, R37), custom JavaScript code that previously worked in R33 now fails with an error similar to: TypeError: Cannot read prop...
Problem When opening the Solution Console or performing actions within it (adding products, configuring solutions, navigating between components), JavaScript errors occur that prevent the console from...